Shipping policy

Order processing

Orders are processed and shipped within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Domestic shipping (United States)

Free Ground Shipping may apply on orders of $100 or more. Estimated delivery is 5–8 business days after your order ships.
Orders under $100 ship via USPS Ground Advantage or USPS Priority Mail. Rates and estimated delivery times are calculated at checkout.

International shipping

We ship to select countries worldwide via UPS and USPS. Available countries, shipping options, rates, and estimated delivery times are shown at checkout.

Duties and taxes: For all international shipments, the customer is responsible for paying any duties, taxes, and customs fees charged by the destination country. These fees are not included in your order total and must be paid upon arrival to ensure delivery.

Customs processing can add time to delivery, and TRAIN HARD is not responsible for delays caused by customs.

Partner brands and multiple packages

Some products from our brand partners (such as GORUCK, Jocko Fuel, Amble, and Dollamur) ship directly from their warehouses. If your order includes these items, you may receive more than one package, each with its own tracking number and delivery timeline. Some large items, such as the TRAIN HARD Workout Mat, may have different shipping rates, which are shown at checkout.

Digital products and subscriptions

E-books and TRAIN HARD app memberships are delivered digitally and don't require shipping. Subscription orders ship on their scheduled renewal date.

Lost, stolen, or damaged packages

If your package arrives damaged, or tracking shows it as delivered but you haven't received it, email us at info@th.fit within 7 days of the delivery date with your order number, and we'll help resolve it.